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If you cannot find the information you are looking for with reference to our help section, please contact your library with a detailed description of your problem or question.
Barnstable (Sturgis Library)
Bourne (Jonathan Bourne Public Library)
Brewster Ladies Library
Centerville Public Library
Chatham (Eldredge Public Library)
East Falmouth (Falmouth Public Library)
Eastham Public Library
Edgartown Free Public Library
Falmouth Libraries
Harwich (Brooks Free Library)
Hyannis Public Library Mashpee Public Library
North Falmouth Public Library
Oak Bluffs Public Library
Orleans (Snow)
Provincetown Public Library
South Yarmouth Public Library
Truro Public Library
Vineyard Haven Public Library
Wellfleet Public Library
West Falmouth Public Library
West Yarmouth Public Library
Woods Hole Public Library
Yarmouth Port Public Library
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
- Internet browser and version (Internet Explorer 8.0, Firefox 3.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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